Shipping
Shipping Policy
We offer same-day shipping nationwide via USPS. Delivery times vary from 3-7 business days depending on your location. Shipping is free for all orders.
Returns
Return Policy
We accept returns within 30 days of purchase. Items must be unused, in the original packaging, and with any accompanying accessories. To initiate a return, please contact our support team with your order number and reason for return.
Exchanges
Exchange Policy
If you wish to exchange an item, please return the original item for a refund and place a new order for the item you desire. Please note that all returned items must meet our return conditions as stated above.
Refunds
Refund Policy
Refunds are processed upon receipt and inspection of the returned item. Allow up to 10 business days for the refund to be credited to your original method of payment.
Privacy Policy
Privacy Statement
We are committed to protecting your privacy. Personal information collected is only used to process orders, communicate with you about your purchase, and improve our services. We do not share or sell your personal information to third parties.
Terms & Conditions
Terms of Service
By using our website, you agree to comply with our terms and conditions. You acknowledge that the information provided on our site is subject to errors and may change without notice. We reserve the right to cancel orders due to pricing errors or availability issues.
FAQ
Frequently Asked Questions
Q: How do I track my order?
A: Once your order has shipped, you will receive a tracking number via email.
Q: What materials are your cutlery made from?
A: Our cutlery is made from high-quality stainless steel and other durable materials designed for longevity and performance.
Q: Can I cancel or modify my order?
A: Orders can be modified or canceled within 2 hours of placement by contacting our customer service.